Opens tell you they noticed. Clicks tell you they cared.Open rate tells you how many people noticed your email. Click-through rate tells you how many actually did something about it. One number is a lot easier to trust than the other, and here's why.
⬡ split-compare, LEFT "Opened, noticed" (a pixel loading) vs RIGHT "Clicked, acted" (a finger tapping a link)Click-through rate, CTR, is the percentage of the emails you delivered that got at least one link click. Someone got your email, and they tapped something inside it. That's a click.
⬡ talking-stat, big "CTR", pill underneath: "delivered emails that earned a click"The math is simple. Take the people who clicked, divide by the emails you actually delivered, multiply by a hundred. Notice the bottom of that fraction: delivered emails, not opens. Everyone who got the message is in the denominator, whether they opened it or not.
⬡ dissect, show CTR = unique clickers / delivered x 100, highlight "delivered" in tealQuick thing that trips people up. Most tools count unique clickers, one person, counted once, no matter how many times they tapped. Some count total clicks, every single tap. Same campaign, two different numbers. Check which one your platform is showing before you compare anything.
⬡ split-compare, LEFT "Unique: 1 person = 1" vs RIGHT "Total: 1 person, 4 taps = 4"A click is harder to fake than an open.Here's why people care about CTR. Since Apple Mail started quietly pre-loading tracking pixels, open counts got mushy, a machine can trigger an "open" nobody ever saw. But a click still needs a human to choose to tap. That makes CTR a cleaner read on whether your content actually moved anyone. Not perfect, we'll get to the bots, but cleaner.
⬡ myth-fact, MYTH "Opens = engagement" / FACT "A click takes a real decision"⬡ title-cardSo if you want to know whether your email is even reaching people, watch inbox placement. If you want to know whether your content is working, CTR is the number to watch. What counts as a good one? That varies a lot by audience and offer, so that's its own video.
If this cleared it up, subscribe, there's a whole series on the metrics that actually matter. Next up: how a click even gets recorded, and why some of them aren't real people.
⬡ end-card, Subscribe + Next: "What is a click event" (004.002.002)What is click-through rate (CTR) in email? CTR is the percentage of delivered emails that earned at least one link click: clickers divided by delivered, times 100. This video covers the formula (and why the denominator is delivered emails, not opens), the unique-versus-total-clicks gotcha, and why CTR is a cleaner engagement signal than open rate now that Apple Mail pre-loads tracking pixels. What counts as "good" varies by audience and email type, so we save benchmarks for their own video.
Next: How a click event gets recorded → [link 004.002.002]
How is CTR calculated → [link 004.002.003]
Full written guide → reviewmyemails.com/emailalmanac/metrics-and-analytics/click-through-rate/what-is-click-through-rate
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