What are the penalties for CAN-SPAM violations?

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You've heard that CAN-SPAM violations carry fines of "up to $50,000 per email." The actual figure is $53,088 per non-compliant email (adjusted for inflation from the original $16,000), and since each individual email in a campaign can be a separate violation, a single send to a large list can create enormous theoretical liability.

The FTC, state attorneys general, and internet service providers can all bring enforcement actions. Both the company whose products are being promoted and the email sender can be held liable. So if you hire a marketing agency that sends non-compliant email on your behalf, you're exposed too. Not just them.

Aggravated violations carry additional criminal penalties: using false identities to send, hijacking computers to send spam, or harvesting email addresses through automated means can result in fines and imprisonment.

That said: regulators tend to go after systematic violators, not senders making good-faith compliance mistakes. The penalty calculus also includes the fact that enforcement catches relatively few violations. The more immediate risk for most senders is deliverability damage. Spam complaints tank your sender reputation faster than regulatory action shows up.

If you want to check your setup against CAN-SPAM requirements, the free Email Header Analyzer covers the sending setup side. For anything more involved, the SOS call is free.

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I read this on the Email Almanac about CAN-SPAM penalties. I'm concerned about our compliance exposure and want to audit where we stand. My situation: 1. Are all my commercial emails compliant with the main CAN-SPAM requirements? yes / no / unsure 2. Do I use any third-party senders or marketing agencies? yes, describe / no 3. Have I had any complaints or FTC notices? yes, describe / no 4. What's my current spam complaint rate? I know it / I don't / it's elevated 5. Are my unsubscribes being processed within 10 business days? yes / no / unsure --- My details: - Email platform/ESP: e.g. Mailchimp, Kit, HubSpot, custom SMTP - Sending volume: e.g. 100,000/month - Business type: B2B / B2C / newsletter / e-commerce - Audience locations: US-heavy / global - Any recent deliverability issues: describe or say no

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