Over a decade ago I landed at a small Canadian ESP called Cakemail, where Kevin
Huxham became my first real mentor in this industry. He showed me what
good sending actually looked like from the inside, and I left that job
convinced most of the email world had no idea what it was doing.
Everything I’ve built since has been an attempt to close that gap.
I became the back-of-their-mind voice when deliverability went sideways.
The one teams call when their open rate dropped, when their domain landed
on a list, when nothing made sense.
What I realized over time was that the list was the biggest snitch. If
your list was full of people who never engaged, didn’t remember
signing up, or were never going to buy from you, every other
deliverability problem was downstream of that. And list cleaning was the
one thing every sender would actually pay for, because the math is
obvious: why send to an address that doesn’t exist? So I started
cleaning lists by hand. The patterns automation misses are the ones that
bite.
What I figured out, and what most validators still miss: getting
deliverability right means combining three things at once. The technical
“does this email exist,” the engagement signal of “do
people want the email, or will they engage with it,” and the
business context of “what are you trying to accomplish.”
Miss any one and you’re guessing.
I gave a lot of it away. The SOS Hotline, anyone with a deliverability
emergency, no charge, for years. The free Email Almanac. The free tools.
Quiet reports that helped someone land a job or push back on a bad
sender. Hundreds of hours a year given away. I love that part.
Most of my paying customers came from people I helped before they had
budget. That is not a funnel. It is just how I ended up here.
That is why Review My Emails exists. The paid product, cleaning your
list today and understanding it over time, is what funds the free
mission, so the generosity does not run out when I do. You get my
judgment, built into a tool. I get to keep helping the people who
cannot afford a six-figure consultant.
Big-budget intelligence at small-budget access. That’s it.