How do you get listed?

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You didn't wake up one day and decide to get blocklisted. It usually creeps up on you. One campaign goes out, delivery rates dip, and suddenly you're wondering what you did wrong. So let's talk about what actually gets senders listed.

The most common trigger is hitting spam traps. There are two kinds worth knowing. Pristine traps are addresses that were never valid and never opted in to anything. If one of those is on your list, it almost certainly got there through a purchased or scraped list. Recycled traps are old addresses that were abandoned and then reactivated to catch senders who aren't doing regular list hygiene. Both types signal to blocklist operators that something is off.

High complaint rates are the next big one. When recipients hit "this is spam" enough times, mailbox providers and blocklist operators take notice. The threshold is lower than most senders expect. Gmail recommends keeping your complaint rate under 0.10%. Even a brief spike above 0.30% can trigger automatic actions against your sending reputation.

There are also indirect causes that catch people off guard:

  • Shared IP pools. If you're on a shared sending IP and another sender on that IP behaves badly, your domain can get caught in the crossfire. It's not fair. It happens.
  • Spammy link associations. Using link shorteners or tracking domains that have been associated with spam campaigns can get your emails flagged, even if your content itself is clean.
  • Compromised infrastructure. If someone gains unauthorized access to your sending account or server and fires off spam through it, blocklists don't always distinguish between you and the attacker.
  • Dynamic IP sending. Sending from a residential or dynamic IP (one that changes or rotates) is a strong signal to many blocklists that you're not a legitimate bulk sender.

The tricky part is that you can be listed for association rather than anything you did directly. That's why understanding how blocklists detect spam in the first place helps you stay ahead of the problem.

And the honest truth about detection? Most senders find out they're blocklisted because delivery rates drop or someone complains they're not getting emails. That's too late. You want to monitor proactively, not reactively. Run a quick check on your domain right now with our free Blocklist Checker. It takes about ten seconds and could save you a lot of headaches (;)

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Based on what you know about blocklist triggers, I need help figuring out what's causing my delivery issues. Here are the details about my sending setup: - ESP I'm using: ESP name - Approximate list size: number - How I built my list: opt-in form / imported / purchased / other - Recent changes to sending (new campaign, higher volume, new domain): describe - Current bounce or complaint rate if known: rate Please give me: (1) the most likely blocklist triggers based on my setup, (2) the specific metrics I should be watching week to week, and (3) the first three things I should check or fix right now.

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