How do suppressions influence bounce rates?

Still have a question, spotted an error, or have a better explanation or a source we should cite?

A suppression list is a list of addresses you don't send to. That might sound basic, but it's one of the most powerful tools for keeping your bounce rate healthy. Here's the logic: if you never send to an address that's going to bounce, that address never shows up in your bounce count.

A good suppression list typically includes hard bounced addresses (people who have already bounced once, permanently), unsubscribers, spam complainers, and addresses flagged as risky or invalid through list validation. Before each send, your ESP checks your outgoing list against the suppression list and quietly removes those addresses. They don't count as sent, so they can't count as bounced.

Suppressions work hand-in-hand with bounce management. Most ESPs automatically add hard bounces to suppression after the first failure. Some add repeated soft bouncers too after a threshold. If your ESP does this automatically, you don't need to manage it manually. If it doesn't, you should build a process to do it yourself. Running a list that keeps growing over time without suppression is how bounce rates drift upward quietly until your ESP notices.

One nuance: suppression lists need to be maintained across platforms. If you're using multiple sending tools or migrating to a new ESP, make sure your suppressions travel with you. A list that was built with hard bounces over three years needs to go with the new ESP, not get left behind. For a clean starting point before an import, running validation first is the fastest way to build a reliable suppression baseline.

Contributors

Who worked on this answer

Every name links to their profile. Every company links to their site. Real people, real accountability.

Ask an AI · tailored to your setup

Get help setting up and maintaining your email suppression list.

I read this on the Email Almanac about how suppression lists influence email bounce rates. Help me review and improve my suppression setup: 1. Is my current suppression list set up correctly in my ESP? 2. Are hard bounces, complainers, and unsubscribers all suppressed properly? 3. If I'm migrating ESPs, what do I need to do to carry over my suppressions? --- My details: - ESP: e.g. Mailchimp, Klaviyo, HubSpot - Do I have a suppression list: yes, no, not sure - Who manages adding to suppression: automatic ESP, manual, both - Current bounce rate: total and hard bounce % if known - Am I migrating ESPs soon: yes, no - How old is my list and suppression data: e.g. 2 years - Do I send from multiple platforms: yes, no

Edit the yellow boxes, then send to the AI of your choice.