What is corporate email?

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Corporate email is email tied to a company's domain. An address like firstmate@harborpost.com belongs to the company, not the employee. The company controls who can create accounts, what policies apply, and what happens to messages after they're sent or received.

The practical difference from personal email: corporate accounts are centrally managed. IT provisions new accounts, enforces password policies, sets up authentication for the domain, and archives everything for compliance. If you leave the company, you lose access to the account. With personal email (Gmail, Yahoo, Outlook.com), you own the account forever.

Corporate email systems typically run on platforms like Google Workspace, Microsoft 365, or Zoho Mail. These platforms handle the infrastructure (mail servers, storage, security) so the company doesn't have to run its own email servers. Smaller companies might use their web host's email service, but that's generally a mistake. Shared hosting email has terrible deliverability and zero compliance tooling.

Security matters more for corporate email because the stakes are higher. A compromised employee account can leak customer data, financial records, or proprietary information. That's why corporate systems enforce things personal email doesn't: mandatory two-factor authentication, email encryption for sensitive messages, data loss prevention rules that block certain attachments from leaving the company, and message archiving for legal discovery (eDiscovery). If the company gets sued or audited, those archives prove what was said and when.

One common source of confusion: corporate email as a receiving system (employee inboxes) is different from corporate email as a sending infrastructure (marketing campaigns, transactional emails). When you sign up for a newsletter from hello@harborpost.com, that's probably not coming from an employee's Outlook inbox. It's coming from an ESP like Mailchimp or SendGrid, using the company's domain but routed through different infrastructure. Same domain, totally separate sending stream.

And if you're setting up corporate email for the first time, the biggest mistake is skipping authentication. Set up SPF, DKIM, and DMARC on day one. Without those, your legitimate emails will land in spam, and attackers can spoof your domain to phish your customers. Not optional.

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I read this on the Email Almanac about corporate email: "Corporate email is email tied to a company's domain. The company controls who can create accounts, what policies apply, and what happens to messages. It's centrally managed (IT provisions accounts, enforces security, archives everything for compliance), usually runs on Google Workspace or Microsoft 365, and requires authentication (SPF, DKIM, DMARC) to prevent spoofing." Help me understand how this applies to MY corporate email setup. I need: 1. Platform assessment: Is my current email platform (Google Workspace, Microsoft 365, web host email, other) appropriate for my company size and compliance needs? What am I missing? 2. Authentication check: How do I verify my domain has SPF, DKIM, and DMARC set up correctly? What happens if they're missing or misconfigured? 3. Sending infrastructure: If I'm also sending marketing emails or automated notifications from my corporate domain, should that go through the same system as employee inboxes? What's the right way to separate those streams? 4. Common mistakes: What do small companies get wrong when setting up corporate email for the first time? What should I fix now before it becomes a problem? My setup: - Company size: number of employees - Current email platform: Google Workspace / Microsoft 365 / web host / other - Sending marketing or transactional email: yes/no, and if yes, what platform - Industry: if regulated: finance, healthcare, legal, etc. - Current challenge: what prompted this question

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