What should you look for in a validation provider?

Still have a question, spotted an error, or have a better explanation or a source we should cite?

You're about to hand over your entire email list to a vendor. So what separates a trustworthy one from a time-waster?

Start with accuracy. A good provider won't just say they're accurate. They'll show you proof through independent audits or let you test their API on a sample of your own list. Ask specifically: Do they perform SMTP-level checks (connecting to the mailbox server to verify) or do they just rely on DNS records and databases? SMTP checks catch more problems.

Second, look for clear data labels. Avoid vendors that only tell you "valid" or "invalid." You need more granularity. At minimum: valid, risky (syntax is fine but domain looks suspicious), unknown (no data yet), disposable (temporary email), and invalid. The riskier addresses are exactly the ones you need flagged.

Third, check their transparency about methods. How fresh is their disposable domain list? Do they explain which checks they run and in what order? Are their documentation and status pages publicly available? A vendor hiding their methodology is a red flag.

Finally, verify they have reasonable infrastructure with an uptime guarantee (we'll cover SLAs separately). Response times matter less than accuracy for batch jobs, but for real-time signup validation, slow APIs will hurt your user experience.

Once you've narrowed down candidates, test them against your own list. Compare results. A provider that catches 15% more issues than their competitor might justify paying more. To make that comparison easier, you can use RME's validation tool to audit the accuracy of whichever vendor you're considering.

Contributors

Who worked on this answer

Every name links to their profile. Every company links to their site. Real people, real accountability.

Ask an AI · tailored to your setup

Get vendor recommendations for your specific needs.

I need help understanding if a validation vendor is right for my setup. Here's what I know: - Email platform/ESP: e.g., Mailchimp, Klaviyo, SendGrid - Current list size: e.g., 50,000 contacts - Sending volume: e.g., 10,000/week - When was the list last validated: date or 'never' - Current bounce rate: e.g., 3.2% - Complaint rate: e.g., 0.1% - Main pain point: [e.g., 'too many hard bounces', 'ISP filtering in Gmail', 'can't tell if addresses are real'] Based on my setup, which validation approach matters most: SMTP checks, database accuracy, or real-time speed? And at what price point does it make sense to invest?

Edit the yellow boxes, then send to the AI of your choice.