What are “post-click” vs “post-open” conversions?

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When someone converts after receiving your email, how you measure that conversion depends on which event you tie it to: the click or the open.

Post-click conversions are counted when a reader clicks a link in your email and then completes a desired action, like making a purchase or filling out a form. This is the most reliable method because a click is a deliberate action you can actually track end-to-end with UTM parameters.

Post-open conversions count actions taken after an open event, even without a click. Think of unique coupon codes: if you give each subscriber a different code, you can attribute a purchase to an email open even if no link was clicked. This approach made more sense before 2021. But Apple's Mail Privacy Protection (MPP) changed everything. MPP pre-fetches emails and fires open tracking pixels automatically, which means millions of "opens" are now triggered by Apple's servers, not real humans. Any open-based attribution built on that data is now unreliable for audiences with significant Apple Mail usage.

Today, post-click attribution is the safer default. If your model relies on opens, segment your analysis by email client first and treat Apple Mail opens as noise. For e-commerce specifically, unique coupon codes or dedicated landing page URLs per campaign can bridge the gap when clicks aren't available.

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I read this on the Email Almanac about post-click vs post-open conversion tracking in email. Help me figure out which conversion model is right for MY setup: 1. Should I be using post-click or post-open attribution given my audience? 2. How much of my audience is on Apple Mail, and does that affect my open data? 3. What's the best way to track conversions from my email campaigns accurately? --- My details: - ESP: e.g. Klaviyo, Mailchimp, HubSpot - Analytics platform: e.g. Google Analytics 4, built-in ESP reporting - Apple Mail % of audience: if known, e.g. 40% - Email type: e-commerce / SaaS / newsletter / B2B - Conversion goal: purchase, sign-up, free trial, content download - Current attribution window: e.g. 24 hours post-click, 5 days post-open - Any tracking issues noticed: opens seem high, conversions don't match revenue

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